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Friday, September 01, 2006The Bottom Line on Baseline
The acquisition this week of Baseline StudioSystems by The New York Times Company is eye-catching for its cash purchase price, reportedly at close to six time revenues. But the deal looks very much like a starry-eyed gamble by The New York Times.
Baseline StudioSystems, despite its focus on the entertainment business, is very much a B2B data provider. Baseline concerns itself with the business of entertainment, providing deep detail on credits, representation and intellectual property to entertainment industry professionals. It sells online access to this content to the trade on both a subscription and a la carte business. Recently, Baseline has begun licensing portions of its database to consumer portal sites to help them build traffic around its entertainment content. For those sites willing to buy content that can be given away in order to build traffic, Baseline represents a good licensing option. We Are Please to AnnounceMaria Molland,General Manager,Dow Jones MarketwatchWill Be a Speaker at InfoCommerce 2006 In waltzes the New York Times, still fresh from buying About.com for a hefty premium, and snaps up Baseline. Clearly, The Times wants to be a major online player, and is willing to write big checks to get there. The difference of course is that About.com is an advertising-based B2C operation, a model the Times knows well. But Baseline is a subscription-based B2B business, a model the Times knows ... not at all. From published statements, it would seem the strategy of the Times is to leverage the Baseline database to build a major B2C entertainment destination. Since this destination will be data-driven, it will quickly bump heads with Internet Movie Database, a unit of Amazon.com, that has spent the last ten years becoming a major B2C entertainment destination. Of course, Baseline is currently licensing its content to other sites that have ambitions to become significant providers of B2C entertainment information, so the Times will also quickly find itself competing with its own customers. We've been staunch advocates of B2B data publishers jumping on B2C cross-over markets where they exist. But the Times is jumping into a business it barely knows, in a highly competitive market, and hoping it will all work out without killing the golden goose in the process. Perhaps I am not giving Times management enough credit, but success here won’t come easily. Isn't It Ironic?
I just read Michael Wolff's new article in Vanity Fair about the current travails of the New York Times. In this piece, one of his most trenchant essays in quite some time [a Michael Wolff tip -- if the article contains the word "mogul," it's not worth reading], he manages to brilliantly summarize the concern that's been nagging at me for several years now:
"...the Internet, once thought of as the ideal vehicle for reaching a targeted audience, is turning into a high-volume business, super-mass-media, dependent on cheap advertising. Success demands vast numbers: tens of millions or hundreds of millions of habituated users." That, in a nutshell, is where things are going wrong, badly wrong. We are measuring success by the amount of traffic we get. It's the simple explanation for the recent spate of high-priced acquisitions of online propeties, among which was the acquisition of About.com by the New York Times. Wolff's blistering assessment of About.com: "About.com may actually establish the baseline for the lowest level of information available on the Web (which is saying a lot): a multi-million-page mishmash of superficial, often out-of-date, dumb, frequently wrong info bits, a place you never go by choice, but only because a search engine has been "optimized" (that is, tricked) to send you there." I don't know if About.com is as bad as Wolff represents, because I never go there except by accident, which of course only serves to buttress Wolff's point. We're increasingly focused on site traffic, even though deep down we all know that traffic is not the same as audience, just as clicks are not the same as leads. Too many of us are giving away our best content, paying good money for contextual ads to drive traffic to pump up our counts, and paying talented programmers to game the search engines to improve search results rankings, even at the risk of looking stupid or misrepresenting what we do or sell. Overstated? Type "raw sewage" into Google and look at the eBay ad. And why did Google just do a $900 million deal with MySpace? In essence, to buy traffic. Yes, even Google is now effectively buying traffic. Okay, in many cases there is an economic basis for all this. Attract enough traffic online, and you can sell a lot of advertising. But to a worrying extent, the companies buying the ads are trying to drive traffic to their own sites to sell advertising to companies trying to drive traffic to their own sites ... you get the point. The secret to long-term online success (and survival) is not getting sucked into the easy money, perpetual motion machine that online marketing is becoming. Real value, real audiences and real leads will prevail, and those of us offering them will be insulated when the web traffic music finally stops, and there are far more participants than chairs. The long-term game is to get the right traffic, not the most traffic. Want to read this Michael Wolff article? No need to subscribe, trek to the newsstand or even pay. Vanity Fair has thoughtfully posted it online for free, and I bet I know why: they want the traffic. |